
Frequently Asked Questions
Joining couldn’t be easier! Sign up at order.evergreens.com when placing your next order or visit evergreens.com/rewards to join.
Evergreens Rewards is built to surprise and delight—no points required! Unlike traditional loyalty programs, ours isn’t about spending thresholds or tracking purchases. Instead, we offer you curated perks just for being part of our community. That means:
- Surprise rewards, just because
- Unique promotions reserved for our insiders
- First looks at new menu items and limited-time offerings
Just sign up and we’ll send the best of Evergreens your way when it matters.
You can login anytime by heading to your Evergreens app, by visiting evergreens.com/rewards or by logging in at checkout.
Any new rewards will be sent to you via email or through our mobile app. You’ll receive a notification with details about the reward, including how to redeem it, expiration, and more.
There are two main ways for you to redeem any reward: Online: make sure you are logged into your EG+ Rewards account and not checking out as a guest. From there, you should see all of your available rewards at checkout. Simply apply the reward to the qualifying order in your cart and you are good to go! In-Store: Once you get to register, tell the cashier that you’d like to redeem one of your rewards. We can look up your account either by phone or by email address. From there the cashier will handle everything!
No. Our members are limited to using one reward per transaction.
Make sure to check for updates! The older version of the app might be showing for you. If you see the Evergreens icon shift to green, you know you’re working off the right version. If you still have any issues logging in, please reach out to rewards@evergreens.com!
For the absolute best ordering experience, we recommend visiting our website directly. We are in the process of re-vamping our app ordering page so that it matches the same seamless experience you will have online!
Even though we’re not a points-based program, scanning your account in-store helps us link your orders to your profile so you stay in the loop on all things Evergreens.
We take the privacy of our customers’ information seriously. Your personal information will not be shared with third parties without your consent. We use industry-standard security measures to protect your information.
We hope these FAQs have been helpful in answering any questions you may have about our EG+ Rewards program. If you have any further questions or concerns, please reach out to rewards@evergreens.com for more assistance.

