The personal data we gather from you, either directly or indirectly, varies based on your interactions with us and our services. These sources include:
CONTACT DATA
Your name, company, email address, mailing or delivery addresses, and phone number.
PROFILE DATA
Your username and password for our online account, along with additional information like birthday, gender, and preferred store preferences.
ORDER & TRANSACTIONAL DATA
Details provided for pickup or delivery orders, including order specifics, payment card information, transaction details, and order history. Additionally, when using our apps or web-based ordering with location services active, we collect GPS, Wi-Fi, or cellular data to determine your location and distance from our restaurants.
COMMUNICATIONS DATA
Information exchanged during support requests, queries, social media interactions, surveys, or other forms of communication. Communications may be monitored and recorded for purposes outlined in the “How We Use Your Personal Information” section below.
MARKETING DATA
Preferences for receiving marketing communications, email or phone details provided during subscription to marketing emails, loyalty programs, or text messages, and information from event participation, contests, or promotions.
SECURITY DATA
Security camera footage of our restaurants and other facilities.
AUTOMATIC COLLECTION
When visiting our site, certain device information is automatically collected, including web browser details, IP address, time zone, and cookies installed on your device. Additionally, information on web pages/products viewed, referral sources, and site interactions is gathered. This collected data is referred to as “Device Information” and is acquired through cookies, pixels, log files, and software development kits (SDKs).
Information Collected from Other Sources.
We utilize third-party services to operate our website and business. We are not liable for how these companies collect and store data. These third-party services include:
MOMOS
We use Momos on our Site for our contact forms. We store the data you enter on those forms so we can communicate effectively with you.
COOKIEYES
We use Cookie Yes to manage compliance with US Cookie Law/GDPR. Please see their Privacy Policy for how they manage data.
UPDRAFTPLUS
UpdraftPlus is used to backup and restore the website and thus stores zipped copies of the site on their servers. You can view their Privacy Policy and Terms of Service for more information on how they manage data.
TOAST
We use Toast to manage our online ordering and gift cards. Please see their Privacy Policy and Terms of Service for how they manage data.
OLO
We use OLO to handle our order management. Please see their Privacy Policy for how they manage data.
ALLIANCE PAYROLL
We use Alliance Payroll to manage our online job applications. Please see their Privacy Policy and Terms and Conditions for how they manage data.
TYPEFORM
We use Typeform to help manage our online job applications and other online survey collection. Please see their Privacy Policyfor how they manage data.
CHOWLY {Formerly known as KOALA}
We use Chowly to help manage our online ordering. Please see their Privacy Policy for how they manage data.
PAYTRONIX
We use Paytronix to help manage our loyalty program and other marketing communications such as email, text, and push and pull app messaging, as well as our app. Please see their Privacy Policy for how they manage data.
When referring to “Personal Information” in this policy, we encompass both Device Information and data from contact forms.
Information Collected from Third Party Platforms.
If you engage with us via social media or other third-party platforms, we may collect information like communications, your name, associated username, and data permitted by the platform. The platform’s privacy policy governs your interactions, including data collection and sharing. Any personal information received from such platforms is treated according to this Privacy Policy. Ensure to review your privacy settings on social media or other third-party accounts to understand information sent to us and how to restrict it.